Returns & Exchanges
We want you to be completely satisfied with your TOOLETRIES™ purchase, which is why we offer a 30-day return window for items in original, unused condition. If our silicone grooming tools aren't the perfect fit for your bathroom, we've made the exchange and refund process simple and efficient.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place your unused items in their original packaging to ensure they are protected during transit and include any relevant packing slips.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at the nearest authorized shipping location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing